Leading ISV for
Professional Queuing and Appointment Solutions
cleverQ is an Independent Software Vendor for Queuing and Online Appointment Booking. We transform the way businesses manage their Customer Journey and Staff coordination with tailored SaaS.
Queuing System
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Grow your business in am multi-billion Dollar market with competitve, modern Solutions for Queueing and Appointment Booking.
Online Appointment Booking Solution
Automate Appointment Booking process, reduce workload on staff and extend access to your services.
Delivering trusted solutions to customers worldwide
Proven Technology for Modern Customer Experiences
Queue & Appointment Management from Industry Leaders
As an official channel partner of BlueStar and a proud member of the RSPA community, cleverQ brings proven expertise, enterprise-grade reliability, and a strong network of industry leaders to every deployment.
Our solutions integrate effortlessly into existing workflows, helping businesses across retail, healthcare, government, and service environments deliver fast, transparent, and stress-free customer experiences.
Our latest innovations for your Customer Journey
Accessible Indoor Navigation
Reliable indoor navigation for citizens, customers and patients. With voice output, screen reader support and clear route guidance.
AI Avatars for modern kiosk systems
Inclusive and Accessible Service
Our platform empowers businesses, healthcare providers and public institutions to create service environments that are inclusive and accessible for everyone, regardless of physical ability or mobility limitations. With mobile ticketing, remote waiting and barrier-free digital workflows, cleverQ ensures that every person can interact with your services comfortably and independently.
We transform waiting and queuing into smooth, intuitive experiences that give people their day back.
Customer Journey Optimization
cleverQ is an advanced SaaS hybrid platform that goes far beyond appointment booking and digital queuing. We help organizations optimize their entire customer journey from first contact to successful service completion through intelligent, accessible and user-friendly digital solutions.
Queuing System
cleverQ provides a fully integrated queuing experience that guides customers through the entire service process. From on-site ticket creation at the point of service to mobile updates and real-time call-ups, cleverQ ensures a smooth, transparent and stress-free flow for every visitor.
Key features include:
- Streamlined ticket creation at POS terminals or self-service kiosks
- Mobile ticketing with real-time status updates and remote waiting
- Automated customer call-up via smartphone or queuing screens
- Clear and predictable waiting times for improved service satisfaction
- Centralized queue monitoring and workflow management for staff
- Scalable cloud-based architecture for multi-location environments
Online Appointment Booking
Key features include:
Easy online booking through web, mobile app or embedded widgets, available 24/7
Reduced phone traffic and fewer manual scheduling tasks for staff
Automated confirmations, reminders and real-time updates
Intelligent capacity and resource management for staff planning
Seamless integration into existing workflows and third-party systems
Flexible booking rules and service configurations for any industry
Clear visibility of upcoming appointments for both customers and teams
Ticketing
cleverQ provides a flexible digital ticketing experience that gives customers instant access to services without installing an app. Through a simple QR code scan, visitors receive a mobile web ticket that keeps them informed in real time and allows them to wait remotely. For enhanced functionality, the cleverQ Digital Wallet offers additional features such as saving favorite locations and booking appointments directly from the app. Together, these tools create a fast, modern and user-friendly ticketing process for any environment.
Key features include:
- Web-based tickets via QR code
- Digital Wallet with favorites and in-app booking
- Multifunctional e-tickets for call-up, pause and forwarding
- One consistent ticket number for the full journey
- Real-time mobile updates
- Fully digital and low-touch workflow
Government
Retail
Energy
Hospitals
Restaurants
Finance
Events
Serving Industries That Serve People
Interactive 3D Map
Our trained staff will be happy to answer any questions you may have about our products and services. Our sales team will be happy to provide you with non-binding offers for our portfolio. Simply get in touch with us.