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Recording the number of visitors in real time: The VC-3D Pro sensor records the number of people entering or leaving a specific area in real time. This information is transmitted directly to the cleverQ system.
Based on predefined capacity limits or defined thresholds (e.g. maximum number of people in the waiting room or a specific queue length), queue management is activated by cleverQ is activated automatically. This means that manual intervention is no longer required to start or adjust the queuing process.
As soon as the sensor detects a high number of visitors, cleverQ can automatically activate additional counters or service staff to reduce the queue. shorten waiting times. The number of open counters can also be reduced when visitor numbers are low in order to use resources more efficiently.
Visitors who are in the waiting area or who have booked an appointment via cleverQ can be informed in real time about current waiting times, capacities or necessary changes. This information is based on data from the VC-3D Pro sensor.
If the sensor detects that a certain capacity has been reached, cleverQ can automatically restrict further access. This can be done by
The process is fully automated, reducing the need for manual management and minimizing human error.
By automatically adjusting counter opening times or allocating staff on the basis of real-time data, resources can be deployed better and in line with demand.
Visitors benefit from shorter waiting times and transparent communication, which improves the overall service experience.
Particularly in times of capacity restrictions or high visitor flows, automation ensures that legal requirements or safety guidelines are adhered to.
The system learns how visitor flows develop through the continuous analysis of sensor data and can therefore react proactively to changes.
In summary, the automated activation of cleverQ Queue Management with the VC-3D Pro Sensor offers an intelligent, data-driven solution that efficiently manages queues and visitor flows while improving customer satisfaction.
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