Quick Service Restaurants (QSR) are under constant pressure to process
orders quickly and efficiently to avoid long waiting times. The ordering
process often does not begin until customers have made their selections,
which increases preparation time and delays kitchen operations.
The kitchen can immediately start preparing basic or frequently ordered products based on the profile of the arriving guests (e.g. men, women, children). This reduces waiting time, as some of the orders are already prepared before the customers come to the counter.
By processing orders in advance, the kitchen can plan resources better and use equipment more efficiently, as certain preparations can already be set in motion. This reduces bottlenecks at peak times.
Faster order processing leads to higher customer satisfaction, as guests receive their orders more quickly. This improves the overall image of the QSR and increases customer loyalty.
The advance information enables kitchen staff to work in a more targeted manner and avoid preparing unnecessary food or wasting resources.
The integration of the Vitracom VC-3D Pro sensor in QSR enables predictive order preparation, which shortens waiting times and optimizes kitchen processes. This increases efficiency, reduces costs and significantly improves the customer experience.
By integrating, QSRs can record information about the number of customers, their gender and the presence of children as soon as they enter the restaurant. This data is forwarded to the kitchen team in real time, even before the actual order is placed. The kitchen can use this information to make preparations, such as pre-heating appliances, defrosting products or pre- portioning frequently ordered items.
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