Recording the number of visitors in real time: The VC-3D Pro sensor records the number of people entering or leaving a specific area in real time. This information is transmitted directly to the cleverQ system.
cleverQ calculates the estimated processing time based on the number of people in the waiting area. This gives subsequent customers more accurate waiting time predictions, resulting in less frustration.
The system can better prepare staff for increased demands when larger groups are detected. This minimizes unnecessary delays and optimizes the use of resources.
Customers benefit from more realistic waiting time predictions and better coordination of the service process, resulting in a more pleasant experience overall.
The data collected can be used to analyze patterns in customer behavior and make future service processes more efficient. Frequent group visits can thus be better managed.
By more accurately determining processing times for families or groups, cleverQ significantly improves queue management. The dynamic adjustment to the actual number of people waiting enables more efficient use of resources and increases the satisfaction of both customers and staff.
By integrating the VC-3D Pro sensor into the cleverQ system, the actual number of people present is automatically recorded. cleverQ can therefore calculate processing times more precisely by recognizing when a group appears with a single ticket. The processing time is dynamically adjusted according to the number of people and calculated longer than if only a single person is served.
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